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Refunds & returns

Wine received damaged upon delivery will be replaced or fully refunded.

Cancellation

Orders may be cancelled due to availability, a full refund would apply.

Payment policy

All pricing displayed on this site are in the currency indicated and include GST and any other taxes. All purchases are subject to the laws of New Zealand.

Licence Holder: Amisfield LP
Licence Number: 68/OFF/0095/2021
Expiry Date: 28 February 2024

Terms & conditions

Minimum order quantity

New Zealand orders = 1 bottle
International orders = 12 bottles

Freight information

All New Zealand deliveries are couriered and can take up to 2 - 6 working days to arrive.
Amisfield cannot guarantee the precise date and time of delivery.
There is a 48 hour delivery window for overnight freight to rural addresses.
A signature upon delivery is required unless permission is received at the time of ordering requesting to deliver without a signature.

New Zealand freight charges

Freight free for 12 bottle orders. 1 - 11 bottles = $15 per case.
Rural delivery surcharge = $5 per case.
Overnight Freight - $30.

International freight guide

International Freight Charges for 12 bottles including insurance and destination taxes;

EU - Paused until further notice

Hong Kong
NZD$105 (air freight 2-4 weeks)

Japan
NZD$380 (air freight 2-4 weeks)

Singapore
NZD$325 (air freight 2-5 weeks)

United Kingdom
NZD$248 (sea freight 6-12 weeks)

Australia
We have a warehouse in Australia that holds most of our wines, to find out what is available select Australia as your destination shipping country in the shop and shop as normal, wines from this warehouse are freight free for orders of 12 bottles or more. See below for more details.
For other wines sent from the New Zealand shop (sent from New Zealand) the freight charges are NZD$115 (sea freight 2-4 weeks).

United States
We have a warehouse in the USA that hold most of our core wines, to find out what is available select USA as your destination country in the shop and shop as normal, wines from this warehouse are freight free for orders of 12 bottles or more. See below for more details.
For other wines from the New Zealand shop (sent from New Zealand) the freight charges are NZD$218 (air freight 3-6 weeks).

Australia

Freight free for 12 bottles or more (includes taxes, duties & delivery). Orders can take up to 3 - 6 working days to arrive.

Delivery details:
Your order will be dispatched from our Australian warehouse.
For orders of 11 bottles or less a charge of NZD$50 will be applied to your order.

United States

Freight free for 12 bottles or more (including taxes & delivery) to most States. Delivery within 2 weeks.

Delivery details:
Your order will be processed and shipped, on our behalf, by VinoShipper (our USA retail partner). Shipping is free on 12 bottles or more. For orders of 11 bottles or less costs for shipping will depend on how many bottles, your destination and the speed of shipping you select - this will be confirmed before shipping.
We use FedEx and UPS to ship wines. GSO is used for shipping within California. Adult signatures are required.
We can ship to most states. We cannot ship to the following states: AL AR CT DE KY MI MT OK RI SD UT
Due to extreme weather your shipment to some states may be delayed - we will contact you if this is the case.
Other shipping methods and procedures may apply to some states. If there are any difficulties in shipping, we will contact you with options before confirming any order.
You agree for your supplied credit card to be charged by our agent and the wine to be shipped to the address you provide.
If you have any special instructions please ensure you let us know when completing your order.